You know very well this scenario: you walk into a retail store and spend half an hour browsing the shelves.
After finally choosing a couple of items, you make your way to the cashier — only to suffer through a clunky, time-consuming checkout experience thanks to an ancient point of sale system.
You walk out with your purchase, and you’re happy with the items, but you’re not so happy with how things went at the end. You’ll think twice before returning to the same store — especially when there are similar retailers who’ve gone to the trouble and effort to implement smooth checkout experiences.
In our modern time, it’s more important than ever to keep these kinds of frictionless experiences top of mind. Fail to do so, and you’ll only cost yourself customers and money.
To make things easier, we’ve put together a modern technology solution. Enable mobile and contactless payments. At a time when there are nearly 450 million mobile payment users around the world, taking mobile and contactless payments in your store(s) should be a no-brainer.
If your goal is to make your checkout process as fast and frictionless as possible, allowing your customers to pay in-app is the answer. Consider in-app checkout.
In-app payments let shoppers completely by pass checkout lines, freeing up the members of your team to focus their efforts on answering customer queries and generally enhancing the customer experience.
Using the Cube App Scan & Go, customers scan barcodes as they shop. The app puts everything into a virtual cart, and customers then pay from their phones. They exit by showing the e-receipt to the employee at the door. Isn’t easy?
The cashless system is fast, painless and easy for the customer. For your business, it means ensuring Customer Experience standards and building loyalty, as well as reducing costs by reducing cash registers.